How to Order

We accept payments via Paypal from domestic customers only*. But you don’t need a Paypal account to pay!  Checkout with VISA, MASTERCARD, and DISCOVER, or sign in to use your paypal account or an  e-check.   Note that e-check orders are not  processed until payment clears – usually in 3 days.  Secure Socket Layer technology protects your personal information.

International Customers – Sorry, but we are no longer accepting orders from International Customers via this website.  If you are interested in making a purchase, please contact us so we can set up a listing for you in our Etsy shop.  International shipping charges start at $22.95 for Canada and $26.95 for other countries.

To Place an Order please use our secure shopping cart. The “add to cart” button will add (1) unit to your cart. To increase units, simply highlight the quantity and change to the desired quantity, then hit “recalculate” at the bottom of the page. Instructions on completing your order are included in the cart. Please be sure to hit the “submit order” button only once or you will be charged twice. Print a copy of your confirmation email for your records as packing slips have been eliminated to save trees.

Check Out is easy and secure with our payment processor whether using your Paypal account or your credit card.
Paypal Account: To use your paypal account to pay with your account balance, credit card on file, or echeck, you will need to log in. Please note that echecks take 3-5 days to clear; this will delay processing accordingly.

Credit Card via Paypal: While we prefer payment via Paypal, you can use your credit card without having a paypal account. Simply proceed through the cart as directed using the secure Paypal CC Processor. If you are shipping to a confirmed address, we will begin processing your order as usual. If you are not shipping to a confirmed address, you may incur a delay while we try to reach you.

In the event we are unable to confirm your order, it will be cancelled and your money refunded. Please allow up to 30 days for your credit card company to process your refund. Your purchase will show on your credit card statement as DIANABOSTAN (due to the limited number of characters allowed by various credit card companies).

YOUR PURCHASE is your acceptance of our terms and policies. Please take a moment to review our Returns Policy prior to placing your order.

Sales Tax of 5.5% will be added to all orders shipped to Wisconsin.

Order Processing can vary depending on the season but generally, ready-made items ship in 48 hours.  Made to order items ~ personalized jewelry/gifts, hand-forged jewelry, and jewelry extenders ship in 3-5 business days. Expedited shipping options are available.

Gift Boxes are included for necklaces, earrings, and bracelets. Your jewelry item will arrive in our logo gift box with an artist signed logo tag that describes the elements used to make the jewelry and care instructions.

Our Guarantee We’ve been told again and again that our products are much more beautiful in person! But we shop the internet too, so we understand your concern about ordering something over the net. We want you to be delighted with your purchase so we offer a 100% Satisfaction Guarantee on all in-stock items. If you are not satisfied with your purchase, return it for a refund. Sorry, custom orders are not returnable.